Privacy Policy — Metanex Smart Systems

Overview

This Privacy Policy explains what information Metanex Smart Systems ("we", "us", "Metanex") collects when you visit metanex.io, how we use it, and the choices you have. We try to collect as little information as possible and to be transparent about what does get collected.

Information we collect

Most of our tools run entirely in your browser, which means the inputs you type (links, invoice details, captions, hashtags, QR text) are processed locally on your device and never sent to our servers. We may collect:

Contact information you voluntarily submit through our contact form or newsletter signup (name, email, message).
Aggregate usage data such as page views, referring source, device type and approximate region. This data is anonymous and used to improve the site.
Cookie-based preferences such as your theme selection and cookie consent choice.

How we use information

To respond to questions, feedback and feature requests sent via the contact form.
To send newsletter emails to subscribers who opt in. You can unsubscribe at any time using the link in any email.
To understand which tools and articles are most useful so we can prioritise improvements.
To detect and prevent abuse, spam or security issues.

Cookies and analytics

We use a small set of cookies — essential cookies to remember your preferences, and privacy-respecting analytics cookies to understand aggregate site usage. You can decline non-essential cookies via the cookie notice that appears on your first visit, or by changing your browser settings.

Third-party services

We work with a small number of third-party providers to operate the site (hosting, email delivery, analytics). These providers process data on our behalf under contractual data-protection terms. We do not sell personal information to anyone.

This site may display advertising through Google AdSense. AdSense may use cookies to serve ads based on prior visits to this and other websites. You can opt out of personalised advertising at Google Ad Settings, or learn more at policies.google.com/technologies/ads.

Data retention

Contact form messages are retained for as long as needed to handle your request and for a reasonable period afterwards for reference. Newsletter data is retained until you unsubscribe. Aggregate analytics data is retained in summarised form.

Your rights

Depending on where you live, you may have the right to access, correct, export or delete the personal information we hold about you, or to object to certain processing. To exercise any of these rights, email contact@metanex.io and we will respond within a reasonable timeframe.

Children's privacy

Metanex is not directed at children under 13 and we do not knowingly collect personal information from children. If you believe a child has submitted information, contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Material changes will be highlighted on the site.

Contact

For any privacy question or request, email contact@metanex.io.